> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.dnnr.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to send and schedule messages

### You can send emails and text messages directly from your DNNR dashboard, choosing exactly who receives them.


### Step 1: Create your message
Go to **Communication → Send Message**.
Start by selecting the dinner you're messaging about under **Quick pick a dinner**. This also helps narrow down the locations and guests you can choose from.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/6/f/7/c6f76264b133b000/image-2026-10-28-at-14352-pm_1ktbilk.png =561xauto)
### Step 2: Choose your recipients
Under **Who to send to**, select the audience you'd like to reach.
You can target:
* **Booked guests:** People who already have a reservation.
* **Waitlist:** People waiting for a spot at an upcoming dinner.
* **Past attendees:** Guests who have attended previous dinners.
* **Email list:** Members of your community's email list.
* **Ambassadors:** Members of your ambassador program.
* **Abandoned questionnaire:** People who started the signup process but didn't finish.
You can also select specific dinner dates, locations, or combine different audiences.

Use **Leave out** to exclude people who are already booked for a particular dinner or any upcoming dinner, so you don't send them an unnecessary invitation.

The **Who gets this** panel on the right updates as you make your selections, showing exactly how many people will receive your message.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/6/f/7/c6f76264b133b000/image-2026-10-28-at-14250-pm_1fiwlry.png =513xauto)
### Step 3: Write your message
Choose your message format:
* **Text message:** Send a short SMS to your selected audience. Keep it under 320 characters.
* **Email:** Send a longer message to your community.
* **New event invite:** Invite members to an upcoming dinner.
Write your message, then click **Preview** to see how it will look.

### Step 4: Review, test, or schedule
Before sending, you have a few options:
* **Review before sending:** Double-check your message and recipients before delivery.
* **Test text:** Send yourself a test to see how the SMS looks.
* **Schedule:** Choose when you'd like your message to go out.
* **Send me a copy:** Receive a copy of the message yourself.
Once everything looks good, send or schedule your message!
![](https://storage.crisp.chat/users/helpdesk/website/-/c/6/f/7/c6f76264b133b000/image-2026-10-28-at-14625-pm_1t7oq35.png =204xauto)


**Tip:** You can send one custom message blast per week. We recommend using them for important announcements, reminders, and encouraging your community to book their next dinner.