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Refunds & Dinner Credits

Choose between a refund or saving your ticket value as credit for a future dinner.


If your plans change, you have three options while your dinner is still at least 72 hours away: request a refund, reschedule for another available dinner, or keep your ticket value as dinner credit for a future booking.

Request a refund


If you cancel 3 or more days before your dinner, you're eligible for a refund.
A $2.50 processing fee will be deducted from your refund.
The remaining amount will be returned to your original payment method.
If you cancel within 3 days of your dinner, your reservation is not eligible for a refund.

Choose dinner credit instead


Instead of a refund, you can choose to receive the full value of your ticket as dinner credit.
Unlike refunds, no processing fee is deducted—you'll receive the entire amount you paid, including any +1 tickets purchased in the same reservation.
Dinner credits never expire and can be used toward any future dinner in the same community.
You can opt for the credit up to 72 hours before the dinner.

Using your dinner credit

When booking your next dinner, we'll automatically detect your available credit during checkout.

  • If your credit covers the full booking.
  • If your booking costs more than your available credit, simply pay the remaining balance.
  • If your booking costs less than your available credit, the unused balance stays in your account for future dinners.

What happens if I leave during checkout?

If you start using your credit but don't complete payment, don't worry.
Your dinner credit is automatically returned to your account and can be used the next time you book.

Frequently asked questions

Can I use credit for a +1?

Yes. Your available credit can be applied toward any booking, including reservations with a +1. If there's a remaining balance after applying your credit, you'll simply pay the difference.

Can I combine credit with a credit card?

Yes. If your credit doesn't cover the full booking amount, you'll pay the remaining balance during checkout.

Does my dinner credit expire?

No. Your remaining balance stays in your account until you use it.


Need to make a change to your reservation?

This article explains what happens to your payment after you cancel.
For step-by-step instructions on canceling or rescheduling your reservation, see Cancel or reschedule your reservation.

Updated on: 24/09/2026

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